Cybersecurity Operations Manager
Job Description

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Cybersecurity Operations Manager

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Job Description

The CybersecurityOperations Manager is responsible for leading the organization's SecurityOperations Services Department (SOS).

The role provides technical andoperational leadership to ensure effective security monitoring, incidentresponse, offensive security assessments, cyber threat intelligence,vulnerability management, and regulatory compliance.

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The CybersecurityOperations Manager works closely with executive management to implement theorganization's cybersecurity strategy while ensuring the delivery ofhigh-quality security services to internal and external customers.

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Key Responsibilities

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1. Strategic Leadership

a. Develop, implement, and maintain the organization's cybersecuritystrategy in alignment with business objectives.

b. Establish and maintain cybersecurity governance, policies,standards, procedures, and security frameworks.

c. Advise executive management on cybersecurity risks, emergingthreats, and program performance.

d. Promote continuous improvement of the organization's securityposture.

2. Team Management & CybersecurityOperations Leadership

a. Leadcybersecurity teams and align operations with business and security objectives.
b. Provide strategic and operational direction, ensuring teams have theresources, skills, and capabilities to succeed.
c. Oversee cybersecurity processes, frameworks, monitoring, threat response,vulnerability management, and compliance activities.
d. Establish governance, metrics, and reporting to measure performance andimprove security maturity.
e. Coordinate risk management, audits, regulatory compliance, and securityimprovement initiatives.
f. Promote collaboration, knowledge sharing, and continuous development acrosscybersecurity teams.

3. Incident Response & CrisisManagement

a. Direct the response to major cybersecurity incidents andcoordinate activities across technical and business teams.

b. Lead post-incident reviews, root cause analysis, andimplementation of corrective actions.

c. Maintain effective communication with management, customers, andexternal stakeholders throughout incident response activities.

4. Leadership & Stakeholder Collaboration

a. Lead, mentor, develop, and evaluate the performance of SOS Units.

b. Foster a culture of collaboration, accountability, continuouslearning, and professional development.

c. Build strong working relationships with internal departments,customers, vendors, and industry partners.

d. Represent the organization in cybersecurity meetings, technicalforums, and client engagements.

5. Continuous Improvement:

a. Monitor emerging cyber threats, attack techniques, and securitytechnologies.

b. Evaluate and implement security tools and operational improvementsto enhance organizational resilience.

c. Promote security awareness and cybersecurity best practices acrossthe organization.

6. Business Development consultation:

a.  Provide technicalcybersecurity expertise during presales activities, including RFPs, RFIs, andcustomer security assessments.

b.  Support solution design toensure security requirements are integrated into customer engagements.

c.  Participate in clientmeetings and presentations to demonstrate the organization's cybersecuritycapabilities.

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PositionExpectation:

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·      Provide effective technical leadershipand strategic direction.

·      Demonstrate proactive risk managementand sound decision-making.

·      Communicate effectively withexecutives, customers, and technical teams.

·      Promote collaboration, innovation,adaptability, and ethical conduct.

·      Regularly update senior management andthe board on the state of the information security program, important risks, and ongoing activities.

·      Hold regular team meetings to shareinformation, prioritize tasks, and resolve any issues or concerns.

·      Manage the department budget andoptimize resource allocation.

·      Take ownership of and be accountablefor monitoring and achieving departmental KPIs.

·      Support the development of internalsecurity tools and contribute to the design and delivery of new cybersecuritytools and services for the company.

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Skills and Qualifications

Education & Certifications

·  Master’s degree in Computer Science, Information Security, or arelated field.

·  Preferred certifications: CISSP, CISM, CEH, CRISC, or equivalent.‍

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Experience

·  10+ years of cybersecurity experience, including leadership roles.

·  Strong background in SOC management, incident response, RedTeaming, GRC, and security strategy development.

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Technical Expertise

·  Strong knowledge of SIEM, IDS/IPS, firewalls, EDR, vulnerabilitymanagement, and cloud security.

·  Experience with security frameworks and standards including NIST,ISO 27001, GDPR, SAMA, NCA, and NDPR.

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Core Competencies

·  Strong leadership, team management, and mentoring skills.

·  Advanced cybersecurity knowledge with the ability to adopt newtechnologies quickly.

·  Excellent problem-solving, communication, and stakeholdermanagement abilities.

·  Strong ethical standards andcommitment to security, confidentiality, and compliance.

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